Privacy Policy

Privacy policy for Rounds account, workspace, connector, and Copilot data.

Rounds is a clinic operations workspace. At launch, primary app authentication uses Clerk email/password, while Google OAuth is connector-only in v1. This policy describes the categories of data processed by Rounds, the purposes for which such data is used, the role of third-party service providers, and the account-deletion process available within the app.

Account and workspace data

Rounds processes account and clinic workspace data required to operate Home, Feed, Config, and Copilot for the signed-in operator. This may include account identity, clinic profile details, connector state, operational events, attention items, and Copilot history associated with the active workspace.

Service operation and workspace synchronization

Rounds uses workspace data to render operational read models, maintain connector state, surface follow-up items, and support review of clinic operations. Rounds does not present Copilot as clinical decision support, and Copilot is not medical advice.

Primary app authentication and connector authorization

Primary app authentication at launch uses Clerk email/password. Google OAuth is connector-only in v1 and is used solely for supported connectors. During App Review, the review workspace may use seeded or sandbox-backed review data so no third-party credentials are required for baseline testing.

Copilot data processing limitations

Copilot is read-only, operations-only, and not medical advice. When Copilot is used, selected clinic context may be processed by third-party AI services to generate a response. Copilot should not be used as the sole basis for time-sensitive or patient-impacting decisions.

Account deletion and retention

Rounds includes in-app account deletion. Deleting an account removes the current Rounds workspace data controlled by the app and deletes the active sign-in. Certain operational records may be retained temporarily where required for security, fraud prevention, or service integrity.

Third-party service providers

Rounds currently relies on third-party services for core product functions, including account authentication, backend data storage/sync, connector authentication where supported, and AI response generation where Copilot is used.

  • Clerk for primary app authentication
  • Convex for clinic workspace data and sync
  • Google for supported connector OAuth flows
  • Third-party AI providers for Copilot responses

App Review environment

The App Review environment uses seeded review data and no real patient data. Reviewers are placed into a preconfigured clinic workspace with a stable operational dataset for baseline testing.

Privacy and support inquiries

Privacy and data-use inquiries should be directed to the privacy contact published for the active deployment. General product and operator-support inquiries should be directed to the support contact published for the active deployment.